![]() ![]() I am NOT going to file a police report because G2A won't hold their scam sellers accountable. So I am out money for the product I could not redeem and money for the G2A PLUS protection that you DONT get with their non- money back guarantee. Local authorities can't do anything other than stare at you and fill out the paperwork to get you to leave or tell you to contact the virtual bureau to notify them of a scam. I started a claim once I had to wait 7 days, provided screen shots and transactions to G2A only to be told I need to physically go file a POLICE REPORT at my local police (during a pandemic). The seller and the listing disappeared within minutes, and the seller never responded. BOTH KEYS were redeemed prior to my purchase, I filed within minutes to the seller. I purchased 2 keys for a not very cheap game. I had also enrolled in their G2A PLUS to ensure I'm protected with their 'money back guarantee'. I have been a long time buyer for YEARS, with a clean purchase reputation. Or I need to make a skrill to get a refund also for skill I will lose some of the refund because they take a percentage for a extange to my bank accound? Fix your system guys. Also again closing the case right after a response again is really helpfull. Really helpfull guys, Funny that aliexpress and wish and geek can do a refund to ideal but you guys I need to be a seller. " Oke so I need to become a seller to get a refund. Alternatively, you can use Skrill payout method which has automated the verification process and does not require any additional information. Please complete the process as it safeguards you and your money. Though it primarily concerns G2A's sellers, all users making payouts are required to undergo such verification. This results from external obligations of G2A and aims at providing best possible security for all our users. With best regards, G2A Team Second mail: "Hello, To pass Bank verification we have to ask you to make an identity verification. Rest assured though, that your money remains safe and you can withdraw it. ![]() Here you can see the options that you use: (a link to make youself a seller) We hope for your understanding that these circumstances aren't fully dependent on us. That unfortunately causes some issue while processing refunds like yours and it means that you won’t be able to use that money to make other orders, but you can do a payout. However, due to EU regulations the G2A Wallet service is not available in your area. Since the payment method that you used does not support direct refunds and the payment could not be sent back to the source, that is why the money was deposited in your G2A Wallet. Hello, I am glad that the refund was already made. Because who wants to give a site his id card a copy of a phone bill and a document from the bank to get a refund? Thx g2a. ![]() and they close the case so you can't react back and doesn't respond to a angry mail. When you need a refund in the netherland with ideal and you never can get your money back. G2A Team hhhh seller run out of stock i bought in same time the last card and the seller still have the post on in the site what a unprosfionnal website g2a.com google-play-gift-card-25-usd-north-america-i10000001041020?aid=12451780 If you are still interested in buying the product, you might of course repurchase the item from any other available auction by visiting the link below - g2a.com-google-play-gift-card-25-usd-north-america-i10000001041020 We remain at your disposal if you need anything else or if you have any other question. For this reason, I would like to kindly ask you for patience and once again reassure you that you will receive all your money back. As to the time it will take for a refund to be processed, we do not have any influence over it, as it is outside our jurisdiction and we have no possibility to interfere to accelerate it. If you do have your card linked, it may take for up to 28 business days to receive the money back on your bank account, according to the policy of your payment provider. As the payment method you used to make the purchase was PayPal, the waiting time to get the money back depends on whether you paid with your own PayPal funds, or if you have your card connected to your PayPal account. The processing time for the refund depends strictly on the payment method you selected at checkout. ![]() The funds will be returned back to the source of payment which you have used. A refund for the product - Google Play Gift Card 25 USD NORTH AMERICA - has been made successfully, which means that you are going to receive the money back. It seems the seller ran out of stock moments before you have finalized the purchase. Look a this joke bought gift card for 25$ and waited hole day for i like 12h waiting the code and after conntacting support look at this: Hello, Thank you for contacting G2A Support.
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